Contact

How can we help?

Questions about MatrixAI Studio, technical support, collaborations or any other enquiry — write to us.

Response times

General enquiries2–3 business days
Technical support1–2 business days
Urgent / critical bugsInclude "URGENT" in the subject — under 24 h

Help centre

Before writing to us, you can check the technical documentation and implementation contracts available in the repository. Many frequently asked questions are answered in the quick-start guide and in contracts P1–P22.

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